Identifying & Overcoming Patient Objections
Approved for: 1 ABO Credit, 1 NCLE Credit & 1 COPE-PM Credit, 1 CPC Paraoptometric Credit
Length: 60 Minutes
Patients have more options from which to purchase eyewear than ever before. When they decide not to purchase eyewear from you, it’s important to understand the real reason why they didn’t purchase. Is it price? Selection? Are they going to buy online instead? This course teaches your team how to listen and identify the most common patient objections to purchasing eyewear, how to set your office up for success, and the skills necessary to overcome their purchasing fears. Great for owners, managers, and staff of all experience levels.